LEP101: How to Manage Your e-Commerce Risk & Handling Dispute Charges

e-Payment Series > Beginner Course | Price: FREE

Open for enrollment soon!
Course Introduction​
Fraud, or a wrongful intended to acquire money or financial benefits by a trick or by lying for a personal gain, is a global problem affecting economies, businesses and individuals. Because successful fraud schemes are hard to detect, it is critical that employees at all levels have a basic knowledge of online fraud and how to recognize the warning signs
 
In online business, it is important to have an understanding of common online risk face by the e-Commerce merchant. Our course will talk about risk management as well as the type of risk in online business.

This course will provide you with a foundation to help you prepare against fraud. Learn about suspicious activity that may cause dispute and the strategies on how to reduce the risk of e-Commerce.

​Who Should Attend
All interested online business owner, SMEs & SMIs, individuals and graduates who require an understanding of the fraud types and basic prevention techniques.

​How Will I benefit?
After completing this module, you will be able to:
  • Understand type of online risk face by e-Commerce merchants.
  • What are the suspicious activities that could lead to fraud
  • How to minimize fraud.

​​Course Level / Prerequisite
Beginner / There are no prerequisites for this course.

​​​Course Duration
2 hours
 ​​Course Syllabus 
1. Risk Management Program
  • Understanding Risk Management
  • Risk Management cycle

2. Type of risk in e-Payment
  • What is chargeback & dispute
  • Common reason for Chargeback and how to prevent it
  • Understanding fraud
 
3. Reduce the Risk of e-Commerce
  • How  to reduce e-Commerce fraud
  • How to recognize signs of suspicious activity
 
​4. How iPay88 Help Merchant on Fraud
Date and Time
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Location
iPay88 (M) Sdn Bhd
​Suite 2B-20-1, 20th Floor, Block 2B, Plaza Sentral, Jalan Stesen Sentral 5, 50470 Kuala Lumpur.

​Note: Parking rate is RM4 per hour
Kindly bring your note book along for taking notes.  
See Other Courses in e-Commerce Series