LEP101: How to Manage Your e-Commerce Risk & Handling Dispute Charges

e-Payment Series > Beginner Course | Price: FREE

Open for enrolment soon!
Course Introduction​
Fraud, or a wrongful intended to acquire money or financial benefits by a trick or by lying for a personal gain, is a global problem affecting economies, businesses and individuals. Because successful fraud schemes are hard to detect, it is critical that employees at all levels have a basic knowledge of online fraud and how to recognize the warning signs
 
In online business, it is important to have an understanding about common online risk face by the e-Commerce merchant. Our course will talk about risk management as well as type of risk in online business.
This course will provide you with a foundation to help you prepare against fraud. Learn about suspicious activity that may cause dispute and the strategies on how to reduce the risk of e-Commerce.

​Who Should Attend
All interested online business owner, SMEs & SMIs, individuals and graduates who requires an understanding of the fraud types and basic prevention techniques.

​How Will I benefit?
After completing this module, you will be able to:
  • Understand type of online risk face by e-Commerce merchants.
  • What are the suspicious activities that could lead to fraud
  • How to minimize fraud.

​​Course Level / Prerequisite
Beginner / There are no prerequisites for this course.

​​​Course Duration
2 hours
 ​​Course Syllabus 

1. Risk Management Program
  • Understanding Risk Management
  • Risk Management cycle

2. Type of risk in e-Payment
  • What is chargeback & dispute
  • Common reason for Chargeback and how to prevent it
  • Understanding fraud
 
3. Reduce the Risk of e-Commerce
  • How  to reduce e-Commerce fraud
  • How to recognize signs of suspicious activity
 
​4. How iPay88 Help Merchant on Fraud
Date and Time
This course is coming soon! Join our newsletter to get notify when the class is open for enrollment
Location
iPay88 (M) Sdn Bhd
​Suite 2B-20-1, 20th Floor, Block 2B, Plaza Sentral, Jalan Stesen Sentral 5, 50470 Kuala Lumpur.

​Note: Parking rate is RM4 per hour
Kindly bring your note book along for taking notes. Free flow of coffee/water is available from the pantry. 
See Other Courses in e-Commerce Series